Privacy policy

We may collect contact details, account information, organisation details, usage information, device data, support communications, and information you choose to submit through the platform.

We use information to provide and secure the website and platform, create and manage accounts, respond to enquiries, provide support, improve features, communicate service updates, prevent misuse, and meet legal obligations.

When a customer uses PEAKSOFT to manage legal practice information, the customer generally controls that data. We process it to provide the contracted service and follow documented customer instructions, subject to applicable law.

We may use trusted service providers for hosting, infrastructure, analytics, communications, security, payments, and support. Providers receive only the access reasonably needed for their role and are expected to protect information.

We use reasonable technical and organisational safeguards, including access controls and monitoring. No online service can guarantee absolute security. We retain information only as long as reasonably needed for the purposes described, contractual requirements, dispute resolution, and legal obligations.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your information. Contact us to make a request. We may need to verify your identity and may retain information where required by law.

The website may use necessary cookies and similar technologies for functionality, security, and preferences. We may update this policy from time to time and will publish the latest version on this page.

For privacy questions or requests, contact the PEAKSOFT team using the contact details provided on the website or in your service agreement.